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Privacy Policy Hotel Manzoni


This page describes how to manage the site regarding the processing of personal data for users who consult the site, and their privacy rights. This notice is provided given pursuant to art. 13 of Legislative Decree no. 196/2003 – Personal Data Protection Code for users interacting with the web services offered by Hotel Manzoni, electronically accessible at the following address:

corresponding to the first page of the official site of the Hotel Manzoni located in Via Santo Spirito, 20 – 20121 Milan.

The information applies to this site only, and does not apply to other websites accessed via links.

The information note is also based on Recommendation no. 2/2001 that the European authorities for the protection of personal data, gathered within the group established by Art. 29 of Directive no. 95/46/EC, adopted on 17 May 2001 to establish minimum requirements for collecting personal data online, and, in particular, the manner, timing and nature of the information that data controllers must provide to users when such users connect to web pages, regardless of the purpose of the link.


Data may be processed on identified or identifiable persons following the consultation of this site. The “Data Controller” in charge of the processing of personal data following the consultation of our site and any other data used for the provision of our services, is Giaveco Srl, Via Santo Spirito, 20 – 20121 Milan; contactable at


The data processing related to web services for this site takes place at the above premises; the data is handled only by the data processing technical staff, or others charged with occasional maintenance.

Personal information provided by users who inquire about hotel bookings or request literature (such as brochures, newsletters, recordings, etc.) is used solely to perform or provide the services requested and is not disclosed to third parties, except in the following possible cases: commercial partners of Hotel Manzoni to which the latter transmits the data solely to fulfill the user’s online reservations; businesses or professional firms carrying out servicing assistance and consultancy to Giaveco Srl in relation to accounting, administrative, legal, tax and financial matters; parties and entities whose access to the data is recognized by law or by order of the authorities;


Navigation data

During their normal operation, computer systems and software procedures used to operate this website acquire some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified sources, but by its very nature can, through processing and association with data held by third parties, allow for the identification of users. This category of data includes IP addresses or the domain names of computers used by users connecting to the site, the URIs (Uniform Resource Identifiers) of requested resources, the time of requests, method used to submit requests to the server, file size obtained in response, the numerical code indicating the response status from the server (successful, error, etc.), and other parameters regarding the user’s operating system and computer environment. This data is used solely to obtain anonymous statistical information about the site and to check its correct operation, and is deleted immediately after processing. The data could be used to ascertain responsibility in case of computer crimes against the site: with the exception of this possibility, data on web contacts do not persist for more than seven days.

Data provided voluntarily by users

The optional, explicit and voluntary transmission of e-mail messages to the addresses listed on this site involves the necessary acquisition of the sender’s e-mail address in order to respond to requests, and any other data included in the message. Specific summary information will be progressively reported or displayed on web pages dedicated to particular services on request. Personal information concerning visitors to the Web site is neither collected nor used. All visitors remain anonymous. The sole exception concerns information for personal identification needed to fulfill contract obligations towards users. When booking on the website, users are required to provide their names, billing address, e-mail address, as well as payment and credit card information. Giaveco Srl will use this information solely to process bookings and to send specific information relevant to confirm the bookings, such as receipts, booking codes and conditions. The information provided will not be used for commercial purposes, and will not be sold, transferred, licensed or forwarded to third parties. In any case, the site’s administrator assures the adoption of scrupulous procedures to protect navigation data, and the use of special procedures to protect credit card information provided when booking online.


No personal user data is acquired from the site. We do not use cookies to transmit information of a personal nature, nor do we make use of so-called cookies of any kind, or user tracking systems. No profiling cookies are used with the aim of creating user profiles for sending advertisements. The use of so-called session cookies (which are not stored permanently on the user’s computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary for enabling a safe and efficient website navigation experience. The so-called session cookies used in this website avoid the use of other technologies that could compromise the privacy of users, and do not allow the acquisition of personal identification data.


Aside from the specifications provided for navigation data, users are free to provide the personal data contained in the request forms to Giaveco Srl, or indicated in contacts for online bookings, sending advertising material, information or other communications. Failure to provide such data may make it impossible to fulfill the user’s request.


Personal data is processed by automated tools strictly for the time necessary to achieve the purposes for which it has been collected. Specific security measures are adopted to prevent data loss, misuse or improper and unauthorized access.


Subjects whose personal data refers to have the right at any time to obtain confirmation of the existence of such data, and to be aware of the content and origin, verify the data’s accuracy or request its integration, updating or correction (Art. 7 of Legislative Decree no. 196/2003). Pursuant to the above Article, users have the right to request the cancellation, transformation into anonymous form or blocking of data in violation of the law, and oppose its treatment, in any case, for legitimate reasons. Requests should be addressed to Giaveco Srl, Via Santo Spirito, 20 – 20121 Milan; Tel 02/76005700 or to the email address:


This privacy statement is read automatically by more recent browsers implementing the P3P standard (“Platform for Privacy Preferences Project”) proposed by the World Wide Web Consortium ( Every effort will be made to enhance the interoperability of the features of this site with the automated privacy control mechanisms of some products used by users. Whereas the state of improvement of automated privacy control mechanisms does not currently make them exempt from errors and malfunctions, please note that this document, published at

constitutes this website’s “Privacy Policy” and may be subject to changes

Best Regards Giaveco Srl, Hotel Manzoni